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Senior Customer Service Representative

Description
We're Seeking a Customer Service Representative!
OfficeTeam has a fantastic career opportunity for an articulate, highly-skilled Customer Service Representative. Do you enjoy forming new relationships every day? This may be a great fit for your next career move. This role will be situated in a challenging and dynamic environment. If you're looking for work in Princeton, New Jersey and can work a long term temporary-to-fulltime position, this could be the Customer Service Representative opportunity for you!
Major responsibilities
Manage and place incoming telephone calls
Manage the fielding and sending of important written business correspondence
By being successful in your role, you will facilitate business development and client referral goals by actively cross-selling and referring customers
Provide accurate, friendly customer service in a timely fashion
Requirements
Proven knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly
Strong problem solving and analytical skills
Positive attitude and an engaging businesslike approach
Proven experience going the extra mile to solve complex customer inquiries via extensive research
Customer service and office administrative skills
Deep understanding of Microsoft Office
Knowledge of navigating basic office equipment and protocols
Customer service experience
Data entry experience
Ability to exude confidence, knowledge, and empathy when interacting with internal and external partners and clients/customers
Excellent computer skills
3+ years of past relevant experience
Ability to communicate verbally and in writing effectively throughout all levels of the company
If you derive detail oriented and personal satisfaction from the expert application of customer service on a case-by-case basis, we want to hear from you. Send your resume to email protected today!
OfficeTeam is the world's leader in professional staffing for office support jobs, focusing exclusively on the temporary and temporary-to-full-time placement of professionals in the administrative field. We are faster at finding you work because of the depth of our client network. Specifically, our professional staffing managers connect with thousands of hiring managers in North America every week to find your office support job opportunities. We evaluate all of our OfficeTeam temporaries' skills and match them with the needs of top employers in their area.
Apply for this job now or contact us today at 888.981.6731 for additional information.
All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.
? 2018 OfficeTeam. A Robert Half Company. An Equal Opportunity Employer M/F/Disability/Veterans.
By clicking 'Apply Now' you are agreeing to Robert Half Terms of Use.
Salary: $15.00 to $17.00 per hour
Location: East Windsor, NJ
Date Posted: November 9, 2018
Employment Type: Temporary-to-full-time
Job Reference: 02760-0010721092
Staffing Area: Office & Administrative

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